Task
CASE STUDY ASSIGNMENT - HAPPINESS METER CASE STUDY
Help us share the story of the Happiness Meter!
We are creating a case study for the Happiness Meter, the first measurement tool to capture the happiness of residents and visitors in experiences throughout the city. We have designed a short survey designed to extract best practices and future ambitions for the Happiness Meter from participating entities.
As a Happiness Champion, you are requested to organise a short interview session with the Happiness Meter implementation team at your entity, to answer the survey questions contributing to the Happiness Meter Case Study.
The Smart Dubai Office will aggregate responses from all entities to build the city’s Happiness Case Study, to be shared with local and international media and smart city leaders.
HAPPINESS METER IMPLEMENTATION TEAM INTERVIEW QUESTIONS
1. Share your name. The Smart Dubai Office team will use this data to track the Happiness Champion's progress on assignments. You can always choose to remain anonymous.
2. When did you first implement the happiness meter?
3. What steps were required within your entity/team to implement the Happiness Meter?
4. What challenges did you face during implementation?
5. How have your customers responded to the Happiness Meter?
6. How have front-line staff responded to the Happiness Meter?
7. Who has access to the Happiness Index dashboard from your entity?
8. How is the Happiness Index dashboard data being used?
9. Have you noticed any surprising trends or statistics from the dashboard? Tell us about it.
10. Have you used data from the dashboard to identify & resolve a problem? Tell us about it.
11. Have you used data from the dashboard to trial new solutions? Tell us about it.
12. What is next for your entity and the implementation of the Happiness Meter?