GREETINGS, HAPPINESS CHAMPIONS!
Welcome to session two! This session, we will be introducing you to the Happiness Meter, a landmark tool to measure the happiness of every resident or visitor to Dubai at customer interaction touch points throughout the city.
First you will be given a brief and illustrated overview of the history of the Happiness Meter; the objectives of the Happiness Meter; and a vision for the future of the Happiness Meter product suite.
You will also receive your first assignment as a Happiness Champion, conducting a case study on the Happiness Meter implementation at your respective entity.