Task
HAPPINESS MATURITY MODEL ASSESSMENT
Assess the Happiness Maturity level of your entity. Using the Happiness Maturity Model worksheet as your guide.
The Smart Dubai Office will utilise the Happiness Maturity Model to achieve a baseline of happiness awareness for the city, beginning with an analysis of the happiness maturity levels of our Happiness Partners. Through the Happiness Agenda, we will seek to elevate the city along the Happiness Maturity model: our goal is to make happiness embedded across all organisations in the city.
The Happiness Maturity Model will be an important tool in planning our approach, and evaluating our progress. Your task for this session will be to complete the Happiness Maturity Model assessment for your entity. The following form will guide you through this process.
Share your name
Part 1: Actors - Which of the below statements most accurately describes your organisation? Pick one.
- The executive team is involved in or contributes to happiness activities.
- Happiness projects are carried out at the individual level only. There’s no team or management involvement in happiness activities.
- Teams and departments carry out happiness activities on their own. There’s little or no senior-management or executive direction.
- Every section or department is working on happiness activities.
- The whole organisation is engaged in happiness activities, supporting each other in cross-function teams.
Part 2: Funding - Which of the below statements most accurately describes your organisation? Pick one.
- There is no funding for happiness-related activities. Activities are funded by individual employees, or clubbed under larger projects.
- There is funding for happiness activities, however budgets can be a barrier to conducing a meaningful project.
- There is minimal funding for happiness activities. Funding is awarded on a case-by-case basis; sometimes there is no budget.
- Funding for happiness activities is guaranteed from a dedicated annual budget.
- Happiness activities are consistently well funded. Budget is never a hindrance to conducing a project.
Part 3: Strategy - Which of the below statements most accurately describes your organisation? Pick one.
- There are no formally recognised activities regarding happiness.
- There is some limited recognition of happiness activities by the organisation, but no systematised approach.
- There is a happiness strategy and it is a priority for the organisation. Happiness is a critical KPI for all customer segments, and employees are empowered to act.
- There is a formal, organisation-wide happiness experience strategy. It is one of several organisational strategies.
- Happiness is part of the DNA of the organisation. The focus is on optimising the happiness strategy at an organisation, employee and individual level.
Part 4: Decision Making - Which of the below statements most accurately describes your organisation? Pick one.
- Happiness data has no impact on decision making.
- Happiness data gathered might influence decision making on individual projects; however, there is not system for sharing data.
- Happiness data and insights are fully integrated into the planning process.
- Happiness data is essential to decision-making; no organisational decisions are made until the happiness impact has been fully considered.
- Happiness data and insights are regularly shared between departments and often influences decision-making.
Part 5: Needs Awareness - Which of the below statements most accurately describes your organisation? Pick one.
- The vast majority of employees understand the ‘Science of Needs.’ Awareness is widespread.
- In a team, you’ll meet one or two people who understand the ‘Science of Needs.’ Awareness is sporadic.
- In a team you’ll find several people who understand the ‘Science of Needs.’ Awareness is moderate.
- It is rare to find someone who understands the ‘Science of Needs.’ Awareness is isolated.
- Everyone in the organisation understands the ‘Science of Needs.’ Awareness is universal.
SESSION FOUR - SURVEY
Each session, we will ask you a set of ‘discussion questions’ that are designed to push your thinking about happiness, and your role to impact happiness for the city. We encourage you to be as open as possible in your answers. This sessions discussion questions will focus around promoting and increasing happiness.
You have the option of answering anonymously.
Share your name. You can always choose to remain anonymous.
What are some challenges your entity is facing in promoting happiness? How can you help overcome these challenges?
What can you do as an employee, a customer and a resident to increase happiness for yourself and others in your daily life?